VPN helps Russian users access the App Store during outages
James
2026-09-21
Read time
1 minutes

Russian users have encountered significant difficulties accessing the App Store. For many of them, the platform stopped opening directly, resuming operation only after activating a virtual private network.
The number of trouble reports has risen sharply over the past day, covering more than forty regions of the country. The largest share of complaints was recorded in Moscow, as well as in the Novosibirsk and Chelyabinsk regions. Users complain about the inability to load the interface or system messages about the lack of connection when using the services of major telecom operators.
On the official Apple support portal, there is no information about global outages, and all systems are marked as fully operational. The exact cause of the issues experienced by Russian users remains unexplained at this moment.
Previous access restrictions
Similar difficulties with accessing foreign digital platforms from Russia were already recorded earlier, which operated stably only through foreign network addresses. In addition, at the request of local regulators, some popular tools for bypassing blocks were removed from the mobile store catalog for Russian device owners.
With the reliable HiroVPN service, users are protected from such infrastructure outages and can freely use the necessary global resources.


