FAQ

Hiro VPN is a service that encrypts your internet traffic through remote servers, providing privacy protection and anonymity.

Go to the payment page and select the appropriate plan. We offer subscriptions for 1 week, 1 month, and 1 year.

A VPN is a versatile tool for protecting your personal information: - Provides an additional layer of privacy by hiding your IP address. - It encrypts messages and files on public Wi-Fi networks. - It improves the security and stability of connections in online applications and web services.

The paid version offers several advantages over the trial version: - Hiro VPN can be used on 3-10 devices simultaneously (only 3 in the trial version). - The usage period is based on the selected plan, rather than the two-week trial period.

Hiro VPN offers reliable protection, a no-logs policy, stable connections, a distributed server network, an intuitive interface, and 24/7 support

We have subscriptions that are automatically billed once a week, once a month, once a year, depending on your choice. If you have opted out of automatic renewal, you can manually renew it via your Hiro account. - Note: Discounts applied to initial purchases do not apply to their renewals.

Hiro VPN is available as an app for Android, iOS, Windows, Mac OS, and as a router firmware.

For optimal protection, choose a server with the maximum speed (Mbit/s). For a stable connection, focus on high speed indicators in the app.

We do not store logs of our users' activity or connections. Hiro VPN collects minimal information about the use of our services to identify and fix technical problems. This information cannot be used to link to your specific activity or behavior. You can find out more about what data we collect and how we process it in our Privacy Policy.

The paid subscription of Hiro VPN allows you to connect up to 3 devices simultaneously on a regular plan, up to 5 devices on a premium plan, and up to 10 devices on a legend plan, while the free version only allows 3.

Yes, you can. Hiro VPN can be active everywhere except for websites and apps from exclusions, or it can be active only for websites and apps from exclusions. You can add websites to exclusions manually or choose from the lists of popular services.

Hiro VPN uses AES-256, the most secure and fast encryption algorithm to date. It is a block cipher with a symmetric key, which means that it requires only one secret key to encrypt and decrypt the data and divides data into blocks before encryption. AES-256 has a key length of 256 bits and is practically unbreakable by brute force based on current computing power. Learn more about AES-256 encryption

Not necessarily. It is recommended to check the speed of the VPN server before connecting. Hiro VPN displays the speed (Mbit/s) to help you choose the fastest server. The higher the speed, the faster the connection.

VPN services are legal in many countries. We operate in jurisdictions with clear regulations on the use of VPNs.

Instead of testing dozens of devices, we chose the best ones. The GL-MT3000 (Beryl AX) is an ideal travel router with powerful hardware and a compact design. The GL-MT6000 (Flint 2) is a flagship model with a huge performance reserve. Both work perfectly with our firmware and cover 99% of tasks.

The factory firmware does not come with a pre-installed HiroVPN client or an ad blocker. We have added these features and optimized the interface to make it easier for you to use. At the same time, we did not overload the system — everything works quickly and stably.

We deliver orders to any city in Russia. The deadline is up to 21 days from the moment of registration. In rare cases, there may be delays due to logistics, but we always warn in advance.

Yes, if it is a GL-MT3000 or GL-MT6000. Download the firmware file from our website and follow the instructions. After the reboot, you will get functionality identical to the ready version.

We accept transfers via SBP, cards of Russian banks, SberPay, Tinkoff Pay, cards of foreign banks, and cryptocurrency. Payment occurs after confirming the phone number — we send an SMS with a code.